FAQ's

General Questions

What services does Amerischolars offer?

Amerischolars caters to students from elementary to high school levels.

Amerischolars offers one-on-one tutoring services in subjects like mathematics, science, language arts, and more.

How do I sign up for tutoring sessions?

You can sign up by contacting us via email or calling our customer service number on our website to match your child to a tutor, specializing in your child’s needs.

Tutoring Process

How are the tutors selected and vetted?

Our tutors are selected through a rigorous process that includes academic verification, interviews, and mock tutoring sessions to ensure they are not only knowledgeable but also effective in teaching.

What happens if I miss a scheduled session?

If you miss a session without prior notice, you will be charged for the session. We recommend informing our team at least 24 hours in advance of cancellations or rescheduling.

Pricing and Payment

How is the tutoring fee calculated?

Our fees are based on the subject, tutor’s qualifications, and session length. You will obtain detailed pricing information by contacting our support team.

What payment methods do you accept?

We accept payments via Zelle, PayPal, and bank transfers. Contact our team to discuss other payment options.

Technical

What technology do I need to access tutoring sessions?

You’ll need a computer or tablet with a stable internet connection, a webcam, and a microphone. We use a virtual classroom platform that might require a quick, easy-to-install application.

Is there technical support available?

Yes, we provide technical support for any issues related to accessing or using our platform. You can contact our support team via email, chat, or phone.

Satisfaction and Feedback

What if I’m not satisfied with a tutoring session?

Your satisfaction is important to us. If you’re not satisfied with a session, please contact our customer support within 24 hours to discuss options, which may include a refund or a session with a different tutor.

Privacy and Safety

How do you ensure the safety and privacy of your students?

We adhere to strict privacy policies and use secure technologies to protect your personal information. Sessions are monitored for quality and safety, and we maintain a strict no-tolerance policy towards any inappropriate behavior.